Microsoft is investigating a known issue causing OneDrive and OneDrive for Business crashes on Windows 10 systems where customers have installed updates released earlier this month.
“After installing KB5018410 or later updates, OneDrive might unexpectedly close,” the company explained in a Windows health dashboard update.
On affected devices, this issue will prevent users from signing out or unlinking their OneDrive accounts or their sites and folders from Microsoft Teams and SharePoint.
As Redmond further explained, affected users might receive errors when trying to:
Sign out or unlink your account in the Microsoft OneDrive sync app.
Unlink sites or folders from syncing to your device from Microsoft SharePoint or Microsoft Teams sites.
Uninstalling the OneDrive sync app might fail.
The complete list of impacted platforms includes Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2.
The company added that its engineering team is working on fixing this known issue, estimating it will be addressed next week.
“We are working on a resolution and estimate a solution will be available in the coming week,” Microsoft said.
Earlier this week, Microsoft also addressed an issue preventing the Windows kernel vulnerable driver blocklist from being synced to systems running Windows 10 and some Windows Server versions.
Redmond has also issued out-of-band (OOB) non-security updates for systems running Windows versions up to Windows 11 21H2 to address an issue caused by this month’s security updates that triggers SSL/TLS handshake failures.
The SSL/TLS known issue was also resolved a week later for Windows 11 22H2 customers with the release of KB5018496. This optional preview cumulative update can be installed by going into Settings > Windows Update, clicking ‘Check for Updates,’ and then selecting the update to download and install.
