Microsoft has released out-of-band updates to address a known issue causing OneDrive and OneDrive for Business to crash after installing recent Windows 10 updates.
The issue occurs when signing out or unlinking OneDrive accounts or sites and folders from Microsoft Teams and SharePoint.
“After installing KB5018410 or later updates, OneDrive might unexpectedly close,” Redmond explained in a Windows health dashboard update on Friday.
Affected users might receive errors when trying to:
Sign out or unlink your account in the Microsoft OneDrive sync app.
Unlink sites or folders from syncing to your device from Microsoft SharePoint or Microsoft Teams sites.
Uninstalling the OneDrive sync app
“Microsoft is releasing Out-of-band updates today, October 28, 2022, for some versions of Windows,” the company said in a Windows Message Center notification.
“If you are not encountering the issue described in Microsoft OneDrive app might unexpectedly close, you do not need to install these out-of-band updates.”
Manual installation only
This known issue was fixed with the emergency KB5020953 cumulative update that won’t be delivered through Windows Update and will not install automatically.
“It addresses an issue that causes Microsoft OneDrive to stop working. This occurs after you unlink your device, stop syncing, or sign out of your account,” Redmond added today.
You can only install it manually after downloading it from the Microsoft Update Catalog.
The update is available for Windows 10 20H2, Windows 10 21H1, Windows 10 21H2, and Windows 10 22H2.
Enterprise admins can manually import it into Windows Server Update Services (WSUS) and Microsoft Endpoint Configuration Manager.
You can find WSUS instructions in this support document, while Configuration Manager instructions can be found in the Import updates from the Microsoft Update Catalog support page.
Redmond also issued out-of-band (OOB) and optional preview updates to address an issue caused by this month’s security updates that triggered SSL/TLS handshake failures.
